WHITE CRAB SOAP CO.

N: Julie Bridge

A:  Kenmore, NY 14217

E:  whitecrabsoapco@mail.com

© 2018 by White Crab Soap Co. Proudly created with Wix.com

SHIPPING POLICY

All items are shipped via USPS Flat Rate Shipping. Items ship within 2-3 business days. Free shipping on orders of $50 or more.

RETURN & EXCHANGE POLICY

RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Personalized and/or customized goods are exempt from being returned unless the product arrives defective.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges: We only replace items if they are defective or damaged.  If you have any questions, please send us an email at whitecrabsoapco@mail.com

 
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